Like any outside equipment used continuously, streetlights are subject to damage from falling trees and limbs, lightning, vehicle accidents, vandalism and regular wear and tear. Giving customers an easy way to report outages helps the company find and fix problems more quickly. Since the launch of the upgraded product a few months ago, thousands of customers have already utilized the new and improved street light outage reporting tool.
“We know that streetlights help enhance safety and elevate the quality of life for residents and visitors in our state,” said Scotty Burkes, Outdoor Lighting Maintenance Manager at Georgia Power. “The recent advancements to our Street Light Outage Map and reporting tool serve as a testament of our commitment to continuously improve our operations. By integrating these innovative technologies, we are not only meeting the evolving needs of our valued customers, but also fostering a seamless and efficient experience throughout the entire outage reporting process.”
Here’s how to report a streetlight outage to Georgia Power:
- Visit www.GeorgiaPower.com/Streetlight
- Enter the address in the search box, or zoom into the closest area on the map
- If the light exists on the map, click it, then click "REPORT STREET LIGHT ISSUE"
- If the light does not exist on the map, right-click, or long-press via a mobile device, then click "REPORT AN ISSUE WITH A LIGHT NOT DISPLAYED ON THE MAP”
- Populate all requested information on the form and then click “DONE”
To learn more about Georgia Power's variety of lighting solutions for both homeowners and businesses, visit www.GeorgiaPower.com/OutdoorLighting.